Technical support for EDIUS

Grass Valley EDIUS is sold via a channel of authorized EDIUS Resellers

Your EDIUS reseller is not only able to give you advice before buying EDIUS and complementary products (like I/O hardware, special keyboards, plug-ins, tutorials, trainings, ...), but will also support you after you have bought EDIUS, e.g. if you have technical problems and need help.
Your EDIUS reseller should always be your first contact.

Support by the user forum
You can also look for answers or ask your question at the EDIUS user forums:
forum.grassvalley.com (English)
forum.edius.de (German)

Support by the EDIUS Podcast
Since 2015 we answer the most frequent support questions in our EDIUS Podcast. This email address is being protected from spambots. You need JavaScript enabled to view it.for topics are most welcome!


If your local EDIUS reseller cannot help you, you can contact the technical support of the Grass Valley Distributor magic multi media GmbH. They will help EDIUS users - even those who are just testing the 30-day trial version!

For a quick and convenient support directly at the editing system, the technical support is using a remote desktop solution (AnyDesk) - if an internet connection is available at the editing system.

EDIUS Support by distributor magic multi media GmbH
Support Hotline: +49 (0) 89 743540-70 (English)
Support Hotline: +49 (0) 89 743540-40 (German)
Support e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Download the remote desktop software AnyDesk



Grass Valley HQX Codec Pack for Win/Mac

Here you can download for free the Grass Valley HQX Codec Pack for Windows and Mac. With this Codec Pack you are able to work with the high quality HQX Codec, as well as decode and encode your material. You can use the codec without any limitations.

The codec supports 8 and 10bit color depth, alpha channel, resolutions up to 4K (SD, HD, 2K, but even any format like e.g. 120x540).


Grass Valley HQX Codec Pack for Win (Version: 8.50, exe, 37,9MB)

Grass Valley HQX Codec Pack for Mac (Version: 1.05, exe, 0,5MB)

EDIUS Basic introduction tutorial

In this free video tutorial, you will learn everything you need to know for a successful start with EDIUS, regardless if you are a new user or if you are switching from another editing platform.

Download the Free EDIUS Basic Introduction Tutorial (zip, 433MB)
or watch it online
Language: English
Author: Gavin Lucas (certified EDIUS trainer)
Running time: 106 minutes
Features: Search function, Creating user bookmarks
Player software for Windows and MacOSX
Includes Version for Apple iPad - perfect for mobile learning

Content:

  • EDIUS ID reaction
  • EDIUS license activation
  • EDIUS Interface
  • Important Settings
  • Individual Layout
  • Importing and recording material
  • Video I/O via specific hardware
  • Working with the Bin window
  • Working in the timeline
  • Adding transitions
  • Title basics
  • Adding music from Audio CD
  • Working with Sync Lock
  • Exporting to disc, AVCHD and file
  • Tips and tricks for editing

EDIUS manual

Here you find the online manual for Grass Valley EDIUS for free:

EDIUS 11:

EDIUS 11 Pro manual

EDIUS 11 Workgroup manual

EDIUS 11 Broadcast manual


EDIUS X:


EDIUS X Pro manual (pdf, 45MB)

EDIUS X Workgroup manual (pdf, 46MB)


You can also use our Setup to install the Manual to the Windows Start menu: EDIUS X Manual Setup

Download: EDIUS trial version

You can download and test the 30-day trial version of Grass Valley EDIUS for free:

 

EDIUS 11 Trial (Version: 11.11.14138, zip, 101MB)
EDIUS X Trial (Version: 10.34.14011, zip, 3634MB)

 

The trial version can be used as a Pro or Workgroup trial version. The trial version is limited to 30 days and requires an internet connection. (Note: The regular EDIUS Pro full version only needs to be connected to the internet once every 60 days in order to check the license and to look for updates. The Workgroup version works without Internet connection.)
The trial version contains a watermark in the preview and the output. Apart from that, the trial version is equivalent to the EDIUS full version and can therefore be easily unlocked for an unlimited time by using a valid Pro or Workgroup serial number.

The corresponding EDIUS full version license with serial number can be acquired from your EDIUS authorized reseller.

We recommend that you use the free EDIUS Basic Tutorial video training to get started. This helps you getting familiar to the program and to take the first steps with EDIUS.

If you have questions or technical problems with the trial version you can get technical support for free.